News Archive

Welcome to the news archive section of the British Transport Pensioners’ Federation.

Archived items remain on this page generally until one year old.
HERE is the current News page.

Staff Travel Card renewal for 2019/2020

The Staff Travel Cards for Safeguarded Staff and Dependents valid from 1 April 2019 until 30 June 2020 were sent out on Wednesday 20 March 2019.

If you receive these from your employer
• they will arrange to distribute them to you.
• if you do not receive them, you should contact your employer.

If you receive these direct from RST by post,
• they were sent by second class post.
• they should start to arrive from Friday 22 March 2019 onwards.
• if you do not receive them by Saturday 30 March 2019, you should contact RST in writing. If you do not report non-delivery by 30 June 2019, you will have to pay for replacements.
• if they arrive and are damaged in the post, you should report this to the Post Office and submit a claim to the Post Office for compensation before contacting Rail Staff Travel.

(The renewal of TOC Privilege Cards for non-Safeguarded Staff and Dependents is scheduled for later in the year, and more information will be added to this page when the schedule for that renewal is finalised).

From the Rail Delivery Group –  21st March 2019

Staff Travel Card renewal for 2019/2020

The Staff Travel Cards for Safeguarded Staff and Dependents valid from 1 April 2019 until 30 June 2020 were sent out on Wednesday 20 March 2019.

If you receive these from your employer
• they will arrange to distribute them to you.
• if you do not receive them, you should contact your employer.

If you receive these direct from RST by post,
• they were sent by second class post.
• they should start to arrive from Friday 22 March 2019 onwards.
• if you do not receive them by Saturday 30 March 2019, you should contact RST in writing. If you do not report non-delivery by 30 June 2019, you will have to pay for replacements.
• if they arrive and are damaged in the post, you should report this to the Post Office and submit a claim to the Post Office for compensation before contacting Rail Staff Travel.

(The renewal of TOC Privilege Cards for non-Safeguarded Staff and Dependents is scheduled for later in the year, and more information will be added to this page when the schedule for that renewal is finalised).

From the Rail Delivery Group –  21st March 2019

Staff Travel Card renewal for 2019/2020

The production of Staff Travel Cards for Safeguarded Staff and Dependants valid from 1 April 2019 until 30 June 2020 is scheduled for March 2019. We expect to start mailing these out in the 3rd week of March, to enable them to be received before the start date of 1 April.

(The renewal of TOC Privilege Cards for non-Safeguarded Staff and Dependants is scheduled for later in the year, and more information will be added to this page when the schedule for that renewal is finalised).

From the Rail Delivery Group –  5th February 2019

Gold and Silver Status Passes – Govia Thameslink Railway (GTR), East Midlands Trains and Chiltern Update

Both the Gold Status Pass and Silver Status Pass have been issued as SmartCards are expected to operate the gates at Smart-enabled stations.

As the roll-out of Smart-enabled gates across the national network continues, but specifically in the London and South East area, additional stations will be enabled that will allow holders to operate the gates using their Status Pass. The current situation is that the majority of London in-boundary TOC stations should be Smart-enabled allowing the Status Passes to operate. In addition, gates at outboundary stations on Greater Anglia, c2c, Southeastern, South Western Railway, some Northern stations, Govia Thameslink Railway (GTR), most East Midlands Trains and Chiltern stations will operate with further TOCs being enabled over the next few months.

The Northern stations now accepting Status Passes are: Barrow-in-Furness, Bolton, Bradford Forster Square, Glossop, Harrogate, Hartlepool, Liverpool Lime St, St Helens Central, Salford Central, Salford Crescent, Skipton, Warrington Central and Wigan Wallgate.

A definitive list of stations that are Smart-enabled is not currently available as this list changes frequently.

Please remember that you can still use your Status Pass as a “Show and Go” Pass at all valid locations that are not currently Smart-enabled.

From the Rail Delivery Group –  29th January 2019

Removal of WiFi restriction on Cross Country Trains

The Winter 2018/19 Travel Restrictions includes a ban on staff travel facility holders using the WiFi on Cross Country Trains.

We have had confirmation from Cross Country that WiFi is now free on all of their services, so the restriction on staff travel facillity holders using the WiFi has been lifted.

From the Rail Delivery Group –  14th January 2019

Minor changes to Eurostar FIP and SG fares

Some minor amendments have been made to the Eurostar FIP and SG fares which will take effect on 19 February 2019. Information has been added to the Current Offers and Concessions page.

From the Rail Delivery Group –  12th December 2018

Over-ordering of FIP coupons

Some people are requesting excessive quantities of FIP coupons from Rail Staff Travel. These requests appear to be purely speculative, without any intention to use the coupons. The FIP organisation has questioned why this is happening and asked Rail Staff Travel to prevent it. Coupons can only be issued when there is a genuine intention to use the coupons in the country concerned. Excessive overordering of coupons will affect the perceived usage of facilities and can in some instances lead to administrations reducing facilities available.

To comply with the request from FIP, Rail Staff Travel will refuse any requests which appear to be for just collecting coupons for personal interest, rather than having a genuine intention to travel. Where, over the course of a year, an excessive number of coupons is requested, Rail Staff Travel may request a planned itinerary to justify the issue of the coupons.

It is the job of Rail Staff Travel to make sure that staff get the facilities to which they are eligible. However, Rail Staff Travel reserves the right to suspend the issue of any FIP facilities to those who abuse the facility.

From the Rail Delivery Group –  11th December 2018

Rail Ombudsman

Updates have been made to the main page and contact details page of the RDG website to include details of how to raise issues with using travel facilities to ATOC (sic) and, where unresolved, escalation to the Rail Ombudsman.

From the Rail Delivery Group –  30th November 2018

DB-AG Winter Travel Restrictions 2018-19

The Winter 2018-19 Travel Restrictions on DB-AG services in Germany (valid from 9 December 2018) is now available on our Where Can I Go and Restrictions page.

From the Rail Delivery Group –  26th November 2018

Priv Oyster on Heathrow Express from 11 November 2018

Update

The original date of 11 November has been delayed. This is now planned for Sunday 25 November.This news item has been amended from that originally posted on 6 November 2018.

It is planned that from Sunday 25 November 2018, Priv Oyster cards can be used on Heathrow Express (HEx) services between Paddington and Heathrow Airport to travel at quarter rate of the adult pay-as-you-go single fares. The adult single pay-as-you-go public fares are currently £25.00 peak and £22.00 off-peak. The equivalent adult single pay-as-you-go priv fares are £6.25 peak and £5.50 off-peak.

Children under 16 travel free at all times on HEx, as long as they travel with a fare-paying adult. Customers travelling with children under 16 should ask HEx staff to open the ticket gate for them, to allow entry to the platform. Children who have a 5-10 or an 11-15 Zip Oyster photocard or a Young Visitor discount added to a standard retail Oyster card or to a Visitor Oyster card should not touch in or out. There is no limit to the number of accompanied children allowed to travel for free.

At Paddington, HEx trains usually depart from platforms 6 or 7. If a HEx train departs from a platform other then 6 or 7, the TfL Rail Paddington-Heathrow priv fare will be charged and customers will not be expected to pay more.

To enter the system using pay-as-you-go with a Priv Oyster card, customers need to have at least enough credit on their priv Oyster card for the entry threshold. The entry threshold is the minimum fare available from the departure station.

At Paddington, the Priv Oyster entry threshold for adults is a quarter of the adult pay-as-you-go public peak or off-peak fare.At Heathrow Airport, there is a zero entry threshold, as travel between the airport terminals is free. Entry at Heathrow, using an Oyster card, will always be permitted, as long as the Oyster card is not in a negative balance.

Status Passes or Staff Travel Card dated boxes cannot be used for free travel on Heathrow Express services. They can however, be used on Heathrow Connect services operated by TfL Rail.

From the Rail Delivery Group –  9th November 2018

Caledonian Sleeper – updated booking information

Updated booking information for Caledonian Sleeper is now available on the Current Offers and Concessions page.

From the Rail Delivery Group –  7th November 2018

Winter Travel Restrictions 2018-19

The Winter 2018-19 Travel Restrictions booklet (valid from 9 December 2018) is now available on our Where Can I Go and Restrictions page.

From the Rail Delivery Group –  7th November 2018

Addition of Boundless to the [Rail Delivery Group website] Current Offers and Concessions page

Active and Retired Rail Staff are eligible to join Boundless. Boundless help their members get the most out of their free time by providing experiences, things to do and exclusive savings.
Join today for 50% off annual membership (£13 for the first year, full membership is £26 annually) when you enter code RAILSTAFF18. 50% off offer available until 31 December 2018.
Information has been added to the Current Offers and Concessions page.

From the Rail Delivery Group –  6th November 2018

Additional FIP benefits from 1 January 2019

Rail Staff Travel are pleased to announce that agreement has been reached with Jungfraubahn in Switzerland and Koleje Wielkopolskie (Greater Poland Railways) for new FIP benefits. The arrangement with Jungfraubahn has some complexity, and details of both agreements are available in the document: Additional FIP facilities from 1 Jan 2019.

The Travel Tips for Europe guide has been updated to reflect these changes.

From the Rail Delivery Group –  24th October 2018