Staff Travel News

STAFF TRAVEL NEWS


Over-ordering of FIP coupons

Some people are requesting excessive quantities of FIP coupons from Rail Staff Travel. These requests appear to be purely speculative, without any intention to use the coupons. The FIP organisation has questioned why this is happening and asked Rail Staff Travel to prevent it. Coupons can only be issued when there is a genuine intention to use the coupons in the country concerned. Excessive overordering of coupons will affect the perceived usage of facilities and can in some instances lead to administrations reducing facilities available.

To comply with the request from FIP, Rail Staff Travel will refuse any requests which appear to be for just collecting coupons for personal interest, rather than having a genuine intention to travel. Where, over the course of a year, an excessive number of coupons is requested, Rail Staff Travel may request a planned itinerary to justify the issue of the coupons.

It is the job of Rail Staff Travel to make sure that staff get the facilities to which they are eligible. However, Rail Staff Travel reserves the right to suspend the issue of any FIP facilities to those who abuse the facility.

From the Rail Delivery Group –  11th December 2018

Status Pass Renewals

The current Gold, Silver and Blue Status Passes expire on 31 December 2018. These passes will be issued automatically and are being posted out 3 December 2018.

From the Rail Delivery Group –  3rd December 2018

International Reduced Rate Card (FIP Card) Renewals

The current FIP Card is dated 2017/2018 and is valid for use until 31 January 2019. The next issue of FIP Cards will be dated for 2019/2020. These cards will be issued automatically and posted out from 3 December 2018.

From the Rail Delivery Group –  3rd December 2018

Rail Ombudsman

Updates have been made to the main page and contact details page of the RDG website to include details of how to raise issues with using travel facilities to ATOC (sic) and, where unresolved, escalation to the Rail Ombudsman.

From the Rail Delivery Group –  30th November 2018

DB-AG Winter Travel Restrictions 2018-19

The Winter 2018-19 Travel Restrictions on DB-AG services in Germany (valid from 9 December 2018) is now available on our Where Can I Go and Restrictions page.

From the Rail Delivery Group –  26th November 2018

Priv Oyster on Heathrow Express from 11 November 2018 Delayed till 25 November

Update

The original date of 11 November has been delayed. This is now planned for Sunday 25 November.
This news item has been amended from that originally posted on 6 November 2018.

It is planned that from Sunday 25 November 2018, Priv Oyster cards can be used on Heathrow Express (HEx) services between Paddington and Heathrow Airport to travel at quarter rate of the adult pay-as-you-go single fares. The adult single pay-as-you-go public fares are currently £25.00 peak and £22.00 off-peak. The equivalent adult single pay-as-you-go priv fares are £6.25 peak and £5.50 off-peak.

Children under 16 travel free at all times on HEx, as long as they travel with a fare-paying adult. Customers travelling with children under 16 should ask HEx staff to open the ticket gate for them, to allow entry to the platform. Children who have a 5-10 or an 11-15 Zip Oyster photocard or a Young Visitor discount added to a standard retail Oyster card or to a Visitor Oyster card should not touch in or out. There is no limit to the number of accompanied children allowed to travel for free.

At Paddington, HEx trains usually depart from platforms 6 or 7. If a HEx train departs from a platform other then 6 or 7, the TfL Rail Paddington-Heathrow priv fare will be charged and customers will not be expected to pay more.

To enter the system using pay-as-you-go with a Priv Oyster card, customers need to have at least enough credit on their priv Oyster card for the entry threshold. The entry threshold is the minimum fare available from the departure station.

At Paddington, the Priv Oyster entry threshold for adults is a quarter of the adult pay-as-you-go public peak or off-peak fare.
At Heathrow Airport, there is a zero entry threshold, as travel between the airport terminals is free. Entry at Heathrow, using an Oyster card, will always be permitted, as long as the Oyster card is not in a negative balance.

Status Passes or Staff Travel Card dated boxes cannot be used for free travel on Heathrow Express services. They can however, be used on Heathrow Connect services operated by TfL Rail.

From the Rail Delivery Group –  9th November 2018

Caledonian Sleeper – updated booking information

Updated booking information for Caledonian Sleeper is now available on the Current Offers and Concessions page.

Winter Travel Restrictions 2018-19

The Winter 2018-19 Travel Restrictions booklet (valid from 9 December 2018) is now available on our Where Can I Go and Restrictions page.

From the Rail Delivery Group –  7th November 2018

Addition of Boundless to the [Rail Delivery Group website] Current Offers and Concessions page

Active and Retired Rail Staff are eligible to join Boundless. Boundless help their members get the most out of their free time by providing experiences, things to do and exclusive savings.
Join today for 50% off annual membership (£13 for the first year, full membership is £26 annually) when you enter code RAILSTAFF18. 50% off offer available until 31 December 2018.
Information has been added to the Current Offers and Concessions page.

From the Rail Delivery Group –  6th November 2018

Additional FIP benefits from 1 January 2019

Rail Staff Travel are pleased to announce that agreement has been reached with Jungfraubahn in Switzerland and Koleje Wielkopolskie (Greater Poland Railways) for new FIP benefits. The arrangement with Jungfraubahn has some complexity, and details of both agreements are available in the document: Additional FIP facilities from 1 Jan 2019.

The Travel Tips for Europe guide has been updated to reflect these changes.

From the Rail Delivery Group –  24th October 2018

Status Pass Renewals

The current Gold, Silver and Blue Status Passes expire on 31 December 2018.
RST is preparing for the Status Pass renewal and these passes will be issued automatically and posted out in early December 2018.

If you wish to update your photo on your new status pass, please upload one by 1 November 2018 via the Photo Upload page.

From the Rail Delivery Group –  19th September 2018

International Reduced Rate Card (FIP Card) Renewals

The current FIP Card is dated 2017/2018 and is valid for use until 31 January 2019.
The next issue of FIP Cards will be dated for 2019/2020.
RST are preparing for the FIP Card renewal and these cards will be issued automatically and posted out in early December 2018.

From the Rail Delivery Group –  19th September 2018

FIP coupons and the International Reduced Rate Card after Brexit

Rail Staff Travel is a member of FIP, an association within the UIC (International Union of Railways).
This membership of FIP enables RST to issue FIP facilities (FIP coupons and the International Reduced Rate Card) on a reciprocal basis with the other FIP association members.

The RST membership of FIP is entirely unconnected to the United Kingdom’s membership of the European Union.
The FIP facilities currently enjoyed by active and retired staff, partners and dependants will continue after Brexit when the United Kingdom is no longer a member state of the European Union.

From the Rail Delivery Group –  18th September 2018

International Coupons – Online Applications Accepted with 14 days’ notice

The trial of accepting applications for International Coupons submitted electronically using the online forms on the website with 14 days’ notice has been successful.
Applications for International Coupons using the online forms on this website are now accepted with 14 days’ notice.
Applications for International Coupons using forms delivered to RST by post or e-mail still have a 21 day notice period requirement.

From the Rail Delivery Group –  18th September 2018

RST Forms

All of our forms have recently been updated. Please always use the latest forms from HERE.

From the Rail Delivery Group –  30th July 2018

TOC Privilege Card Renewal

The TOC Privilege Card has recently been renewed. All renewed cards will be despatched to Employees on 19th June.

If you are missing a TOC Privilege Card that you were expecting when your families’ cards have arrived, this is likely to be due to an outstanding Declaration for your child. Please therefore complete this using the form that you will find on the Forms page.

From the Rail Delivery Group –  18th June 2018